DIY Repair Center

What's the issue?

Select the repair you want to perform on your Cosmos Elite. We'll generate a custom AI walkthrough for you.

Cosmos Faceplate Repair (Pogo Pin Fix) Walkthrough

The Vive Cosmos uses pogo pins to connect the faceplate. If these pins are bent or dirty, tracking will fail. We repair or replace the contact array.

Symptoms

•Headset fails to track even with the faceplate attached
•Error messages about 'Faceplate Not Detected'
•Visible bent or missing gold pins on the headset front

DIY Feasibility

This repair is suitable for DIY if you have the correct tools and a steady hand.

Halo Strap Repair (Ratcheting Gear Fix) Walkthrough

If your Cosmos or Focus strap won't tighten, the internal ratcheting gears are likely stripped. We replace the gear mechanism to restore a secure fit.

Symptoms

•Tightening knob spins freely without tightening
•Strap 'slips' and loosens during gameplay
•Grinding noise when turning the adjustment knob

DIY Feasibility

This repair is suitable for DIY if you have the correct tools and a steady hand.

Cosmos/Focus Controller Repair (Stick & Button Fix) Walkthrough

We fix joystick drift and failing buttons on Cosmos and Focus controllers by replacing the internal components.

Symptoms

•Joystick drift (Character moves on their own)
•Trigger or grip buttons don't register clicks
•Joystick feels loose or doesn't click down (L3/R3)

DIY Feasibility

This repair is suitable for DIY if you have the correct tools and a steady hand.