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Modular tracking faceplate pogo pin repair
Expert Service
Service Ticket Details
Manufacturer
HTC
Device Model
Cosmos
Requested Repair
Modular tracking faceplate pogo pin repair
4.9/5Verified Rating
3-5 DaysAverage Turn
Technician Notes
The Vive Cosmos uses pogo pins to connect the faceplate. If these pins are bent or dirty, tracking will fail. We repair or replace the contact array.
Diagnostic Symptoms
- Headset fails to track even with the faceplate attached
- Error messages about 'Faceplate Not Detected'
- Visible bent or missing gold pins on the headset front
The RockIT Process
We carefully realign bent pins or desolder and replace the entire pogo pin array if the spring mechanisms have failed.
Expert Prevention Advice
Only remove the faceplate when necessary. Keep the gold contacts clean with a dry microfiber cloth.
Nationwide Service
We provide secure shipping labels for customers across the United States. Your device is insured and handled by certified hardware specialists.