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Base station laser diode motor replacement
Expert Service
Service Ticket Details
HTC
Vive Pro
Base station laser diode motor replacement
Technician Notes
Is your Vive base station blinking red? This 'Red Light of Death' usually means a laser or motor has failed. We provide a precision repair to replace the internal laser diodes and recalibrate the motor timing, restoring your sub-millimeter tracking accuracy.
Diagnostic Symptoms
- Red blinking light on the base station (Internal Error)
- Tracking 'jitter' or headset flying away in VR
- Base station not detected by SteamVR
- High-pitched mechanical grinding or whining noise
The RockIT Process
We open the ultrasonically welded housing, replace the failing laser diode or motor assembly, and use a specialized calibration rig to align the infrared sweeps. We finish with a 24-hour stress test.
Expert Prevention Advice
Avoid moving the base stations while they are powered on. Use the 'Sleep Mode' in SteamVR settings to power down the motors when not in use.
Nationwide Service
We provide secure shipping labels for customers across the United States. Your device is insured and handled by certified hardware specialists.