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Internal visor haptic motor swap
Expert Service
Service Ticket Details
Manufacturer
Sony
Device Model
PlayStation VR2
Requested Repair
Internal visor haptic motor swap
4.9/5Verified Rating
3-5 DaysAverage Turn
Technician Notes
The PSVR2 features unique headset haptics. If your headset isn't vibrating, we replace the internal haptic motor.
Diagnostic Symptoms
- No vibration in the headset during games that support it
- Rattling or buzzing noise from the visor during haptic events
- Haptics feel weak or uneven
The RockIT Process
We replace the internal eccentric rotating mass (ERM) motor responsible for the headset haptics.
Expert Prevention Advice
Avoid dropping the headset, as the haptic motor is sensitive to sharp impacts.
Nationwide Service
We provide secure shipping labels for customers across the United States. Your device is insured and handled by certified hardware specialists.